Brenda Lau
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Southern California based
UX & Product Designer
with a passion for designing the “aha” moment one frame at a time.
“Aha” moments are positive reactions when discovering the value of a product feature.
Featured Projects
Workflow Management - Business Rules
Reimagining the business rules experience and execution
Workforce Management - Scheduling
Maximizing labor efficiency and employee engagement
Call Routing - IVR Studio
Redesigning the scripting tool
Ecommerce - Telecom Experience
Designing the AT&T shopping experience
Data Platform - Customer Insights
Designing a unified customer database