Brenda Lau About Me

Aloha, I’m Brenda

I have always been intrigued by great design. Whether it is a solid piece of furniture, a nice pair of sunglasses or a well-structured layout, great design has always caught my eye. When I was in elementary school, I designed a Christmas card for a boutique hotel and my design won first place. From that moment on, I knew design would be a big part of my life and my journey began.

I’m currently leading the design experience at Zendesk with a focus on the Triggers & Automations experience where my core goal is to bring clarity to complex enterprise workflow problems. Previously, I was at Centerfield Media where I led the design team for all e-commerce buy flows, call center enterprise applications, and omnichannel initiatives.

I thrive on solving complex problems while balancing user requirements, business objectives and technical feasibility. I am passionate about inclusive design, data visualization and all forms of user testing. I love what I do and I’m always striving to improve my skills.

Fun facts! I'm a...
  • Light chasing seeker (I love the sun!)
  • Lover of all things matcha
  • Yelp Eliter
  • Certified Open Water Diver
  • DIYer of home renovation projects

Get in touch with me!

Open to chat and learn about new opportunities.
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